Locally owned · Spokane, Washington, USA · Est. 2026

Your IT problems,
handled.

Crossnet Technology monitors, manages, and protects your business technology — automated monitoring around the clock, and a real local technician when you need one.

  • Free IT assessment
  • Simple per-user pricing in USD
  • Local Spokane technician
  • Remote & on-site support
Estimate your monthly cost
Plan
Number of staff using a computer
10
Per user$149
Users10
Per month$1,490
Prices in US dollars. Estimate only; final quote after a free assessment.
Get my free assessment
Network Management· Server Management· Cybersecurity· IT Helpdesk· Backup & Recovery· Microsoft 365· VPN Management· Proactive Monitoring· Network Management· Server Management· Cybersecurity· IT Helpdesk· Backup & Recovery· Microsoft 365· VPN Management· Proactive Monitoring·
DirectLine to the owner
Same dayBusiness-hours response
$0Initial IT assessment
Per userSimple monthly pricing
Proudly serving American small businesses across the Inland Northwest Spokane · Spokane Valley · Cheney · Liberty Lake · Airway Heights · Medical Lake · Mead
What we do

Complete IT coverage
for your business

We proactively monitor and manage every layer of your technology — problems get caught and fixed before they cost you time or money.

01
Network management
Router, switch, firewall, and VPN monitoring. Fast, secure, always on.
02
Server management
Windows Server setup, maintenance, patching, and automated monitoring.
03
Cybersecurity
Endpoint protection, email filtering, and automated threat alerts.
04
IT helpdesk
Remote and on-site support. Real responses, real solutions — not a ticket queue.
05
Backup & recovery
Automated daily backups. Fast recovery when something goes wrong.
06
Microsoft 365
Setup, migration, and management — email, Teams, OneDrive and more.
How it works

Up and running in days,
not weeks

Simple, transparent process — no jargon, no long contracts, no complicated setup.

01
Free assessment
We review your current setup and identify any gaps — no cost, no obligation.
02
Custom proposal
Clear scope, a monthly per-user price, and a one-time onboarding fee — all quoted upfront.
03
Quick onboarding
We set up monitoring tools and document your environment — usually done in one day.
04
Ongoing support
We monitor, maintain, and support your technology every single day going forward.
Pricing

Predictable monthly pricing

One per-user price, quoted upfront. Anything outside your plan is quoted and approved before any work starts.

Essentials
$99
per user / month

  • Automated 24/7 monitoring & alerts
  • Security patching (Windows & apps)
  • Endpoint security on every device
  • Remote help desk (business hours)
  • Microsoft 365 user management
Get started
Standard Most Popular
$149
per user / month

  • Everything in Essentials
  • Backup & recovery
  • Network, firewall & VPN management
  • Server management
  • Priority response
  • Up to 2 on-site visits per month
Get started
Custom
Let’s talk
25+ users, multiple locations, or special requirements

  • Everything in Standard
  • Custom on-site schedule
  • IT roadmap & budget planning
  • Quarterly review with the owner
  • Security reviews for industry requirements
Contact us

All prices in USD · no monthly minimum · one-time onboarding fee, quoted after your free assessment · hardware, software licenses, and projects quoted separately.

Why Crossnet

IT support that actually shows up

Flat monthly fee

One predictable number every month. Anything outside your plan is quoted before we start — no surprise invoices.

Fast response

You work directly with the owner — not a call center or a bot. We move fast when your business needs help.

Local & remote

On-site visits when you need boots on the ground. Automated monitoring running around the clock.

Small business focused

We only serve small businesses. No enterprise bloat — just IT that fits your size and budget.

Example client dashboard
Network uptime
99%
Server health
97%
Backup success
100%
Security alerts
Low
All systems nominal
Sample data
Network outagesData lossRansomwareServer crashesEmail downtime
Questions

Before you call

How is this different from calling a computer repair shop?

A repair shop fixes things after they break and bills by the hour. We monitor your systems every day, keep them patched and secured, and catch problems early, all for one predictable monthly price.

Do you come on-site?

Yes. We serve Spokane, Spokane Valley, Cheney, Liberty Lake, Airway Heights, Medical Lake and Mead. The Standard plan includes up to 2 on-site visits a month, and most everyday issues are handled remotely.

Is there a long-term contract?

No long-term contracts. Plans run month to month, so we keep your business by doing good work.

Can you work with our current computers, Microsoft 365 and internet provider?

Yes. We start with what you already have, document it, and only recommend replacing equipment when it's a security risk or is costing you time.

Does Washington law require us to protect customer data?

Yes. Under Washington's data breach law (RCW 19.255), if customers' personal information is exposed you generally must notify the affected people within 30 days, and the Attorney General if more than 500 Washington residents are affected. Our plans cover the IT basics that help prevent breaches: patching, endpoint security, multi-factor sign-in and backups. This isn't legal advice.

What happens during the free assessment?

We review your network, computers, backups, email and security setup, then tell you plainly what we found and what we'd recommend. No cost and no obligation.

Howdy, partner!
Welcome to Crossnet.

Ready to stop worrying
about IT?

Get a free look at your current setup — no cost, no obligation, no sales pressure. We'll tell you exactly what we find.

Book your free assessment →
Get in touch

Get a free
IT assessment

We'll review your setup at no cost and tell you exactly what we'd recommend — no pressure, no obligation.

Spokane, Washington — locally owned, serving the Inland Northwest
Mon–Fri, 8:00 AM – 5:00 PM Pacific Time · reply within 1 business day
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